(Note: this post is a result of a meeting I had a few minutes ago with Ann. Whether or not it is a good idea to post such things on my blog remains to be seen, but I can’t think of a better place, at the moment.)
Right now we have a DL support page where students and faculty can find information and answers to their questions. Most of the information and answers point to our LMS (okay, CMS – whatever Steve! 
), which is where students/faculty will implement these answers.
We should be storing, creating, and organizing our support materials in our LMS! Duh, I know, but this was problematic with Bb because of the way it required accounts to access information stored on the server. With Moodle we can create a public “layer” that contains all of our support materials, and make that available to everyone (including folks already in and using the system).
This is basically expanding the idea we’re trying with NOTE to students. Again, I think this is an obvious move to anyone who hasn’t been in the thick of it with Bb and CCC.
Or maybe I’m forgetting something… .
